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Building Connected Digital Services with Sunderland City Council

Shaun Jennings , 8 July 2026 08:00

Discover how Sunderland City Council is connecting services, people and data through a unified digital platform, delivering organisation-wide service transformation.

Creating a Connect Customer Experience with Swansea Council

Shaun Jennings , 8 July 2026 08:00

Discover how Swansea Council is creating a connected customer experience through My Account making it easier for citizens access council services.

Local Government AI in Action

Shaun Jennings , 23 June 2026 08:00

Discover how AI is being applied for local government service delivery, from smarter content and automated processes to intelligent, data-driven citizen interactions.

Enhancing complaints management with NIHE

Shaun Jennings , 30 October 2025 08:00

See how Northern Ireland Housing Executive transformed their complaints process using the GOSS Complaints product.

Transforming online experiences with Stockton-on-Tees

Shaun Jennings , 24 July 2025 09:00

See how Stockton-on-Tees Borough Council is transforming citizen services through smart design and platform integrations in this live case study.

AI in the public sector: real-world applications for transformation

Shaun Jennings , 14 July 2025 09:00
Categories: 2025 AI

Discover how AI is transforming UK public services with real insights and practical takeaways in this insightful webinar recording.

Using AI for service delivery

Shaun Jennings , 24 March 2025 09:00

Discover how AI within the GOSS Digital Platform is helping councils streamline services, reduce workload, and enhance the citizen experience.

UKAuthority: Powering digital public services 2025

Shaun Jennings , 19 March 2025 13:36

In today's challenging landscape, can we innovate and deliver at pace to meet the rising demand for services while managing tighter budgets?

Improving customer enquiry management

Shaun Jennings , 10 March 2025 09:00

Learn how Norfolk County Council have revolutionised their customer enquiries with a brand new end-to-end process.

Balancing accessibility design and function

Shaun Jennings , 10 February 2025 09:00

Learn how to create beautifully designed, accessible websites with real-world insights from GOSS clients.

Achieving more with less

Lauren Hetherington , 9 May 2024 09:00

During this 'Achieving More with Less' session we discuss the demand placed on public sector organisations to increase and improve their digital service delivery against the backdrop of shrinking budgets and limited resources.

UKAuthority: Powering digital public services 2024

Lauren Hetherington , 13 March 2024 10:10

In today's challenging landscape, can we innovate and deliver at pace to meet the rising demand for services while managing tighter budgets?

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