Content Management


Wolverhampton GOSS Content Management System (GOSS iCM) underpins many of the UK's largest and most user-centric websites and intranets, including the Met Office, Brittany Ferries, Virgin Trains and over 90 Local Government, Police, Central Government, Housing Association and NHS organisations.

GOSS Content Management is powerful, and easy-to-use, as well as highly secure and scalable. Making life as easy as possible for content managers to deliver a great customer experience.

GOSS Content Management has helped our clients to win many awards and empowers web, IT, marketing and customer service teams to deliver best-in-class services, integrated with back-office system. 


GOSS Content Management delivers all the tools you need to deliver beautiful design on mobile, tablet and PC.

GOSS Content Management provides award winning functionality that empowers you to deliver great design, ensuring customers can locate information quickly, transact with your organisation online and increasing customer service whilst reducing costs.

Content management features

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Responsive Design

Deliver content on any device, scale to all screens, user-centred design for desktop, tablet and mobile

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Non-Technical Publishing

Intuitive editing, WYSIWYG, manipulate images, administer large complex sites, seamless content experience

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Intranets and Subsites

Manage unlimited websites, subsites, intranets and customer portals sharing content and one CMS.

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Design and deliver intelligent forms, import forms in seconds, integrate to external applications.

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Super Search

Fully featured search for a great user experience with faceted, federated, predictive and geospatial searching.

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Manage, review & approve all content, schedule publishing, track all author activity, identify out-of-date material.

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Deliver highly targeted and customisable information, speed up browsing and transactions.

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Enable secure integration to over 200 major systems, open API's, easily import and export data.

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Developer Platform

Java, or .NET developers can easily control their websites with customisable templates.

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Enhance your website engagement and deliver a better customer service with powerful web chat capability.

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Usability & Accessibility

Create intuitive accessible websites, delight customers with seamless navigation, promote top tasks.

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Social Media

Publish directly to social media. Embed rich media such as YouTube, Twitter, Facebook and enable social sharing.

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Web Analytics

Deliver Insight at your fingertips, track customer activity, improve user journeys, increase conversion rates.

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Technical requirements

Web and database server requirements, operating systems and supported web browsers.


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Benefits for organisations

Cost effective solution for channel shift. Full control over content and brand. Secure & scalable, with open APIs.

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Benefits for staff

Flexible & intuitive content management. Out-of-the-box forms and templates. Easily manage all media.

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Benefits for customers

Award-winning user experience. 24/7 access via mobile, tablet and desktop. Personalised content.

What our customers say about us

We pride ourselves on delivering excellence

Brittany Ferries Using GOSS iCM to manage our website has been instrumental in helping us move 85% of our ferry bookings online, saving Brittany Ferries over £7 million.

Matt Randle, Internet Services Manager, Brittany Ferries

North Yorkshire We love the flexibility of GOSS iCM. GOSS understands local government and GOSS iCM delivers reliable technology to our organisation.

Wendy Pain, Web Services Manager, North Yorkshire County Council

See more testimonials 

Have a question? Call us on 0844 880 3637 or  book a demo