We look at a couple of simple ways your organisation can begin to tackle the evolving needs of your customers contemporary behaviour.

Our latest annual survey on digital self-service in the public sector shows a widening gap between organisations' goals and their capability to achieve them. We look at what's going wrong - and how to turn things around.

We examine the importance of better knowing your customers' needs, wants and expectations, and delve into the art of persona creation, looking at how it can improve service delivery when applied well...

Are you a passionate, experienced and driven professional who would like to join GOSS as a Business Analyst? You would be working with external clients' stakeholders from all appropriate areas to clearly understand and where necessary document current business processes in order to define the nature of the business problem and the needs of the business

We have an exciting opportunity for an enthusiastic and experienced software bid writer to become part of a successful team, playing a pivotal role in winning business for GOSS Interactive.

We are looking for a New Business Development Manager to join our Sales & Marketing team. This exciting opportunity requires a keen, ambitious sales professional looking to further enhance their skill set with one of the fastest growing UK technology companies in the industry. As a New Business Development Manager you will play an integral part of the sales team, responsible for selling the company's digital solutions to public sector organisations throughout the UK.