Videos
GOSS product best practice videos and event recordings.
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Enhancing complaints management with NIHE
See how Northern Ireland Housing Executive transformed their complaints process using the GOSS Complaints product.
Transforming online experiences with Stockton-on-Tees
See how Stockton-on-Tees Borough Council is transforming citizen services through smart design and platform integrations in this live case study.
Using AI for service delivery
Discover how AI within the GOSS Digital Platform is helping councils streamline services, reduce workload, and enhance the citizen experience.
UKAuthority: Powering digital public services 2025
In today's challenging landscape, can we innovate and deliver at pace to meet the rising demand for services while managing tighter budgets?
Improving customer enquiry management
Learn how Norfolk County Council have revolutionised their customer enquiries with a brand new end-to-end process.
Balancing accessibility design and function
Learn how to create beautifully designed, accessible websites with real-world insights from GOSS clients.
Achieving more with less
During this 'Achieving More with Less' session we discuss the demand placed on public sector organisations to increase and improve their digital service delivery against the backdrop of shrinking budgets and limited resources.
UKAuthority: Powering digital public services 2024
In today's challenging landscape, can we innovate and deliver at pace to meet the rising demand for services while managing tighter budgets?
The changing face of public sector tech
Discover how digital transformation in the Public Sector is evolving.
Alexa integration with the Digital Platform
Discover how the GOSS Digital Platform can integrate with Amazon Alexa to quickly find information about bin collections and council tax.