Digital Transformation Showcase (3rd Jul)

In this session, hear directly from the teams at Sunderland and Swansea Councils as they showcase how they are using the Platform to deliver effective digital services for their citizens. Discover practical examples, lessons learned, and ideas you can apply within your own organisation.

Key topics include:

• Sunderland's migration from Microsoft Dynamics to the CRM capabilities within the GOSS Digital Platform
• Swansea's work on Welsh Registrars, room bookings, and My Account
• Real-world challenges and how they were overcome
• Key takeaways and best practices for implementation

The session will include live walkthroughs, client insights, and time for Q&A, making it a must-attend for councils looking for inspiration and proven approaches.