Content Management

Improve your web experience

As your website becomes critical to the success of your business, you need it to provide the best possible customer experience. That means making it easy to navigate and search, as well as delivering the services and capabilities that today's web users demand.

A modern Content Management System (CMS) is the key to delivering feature-rich websites that are easy for content creators, administrators and customers to use. With a powerful engine at its core, your website can do whatever you need it to do: deliver information, provide self-service, handle transactions, run digital marketing campaigns, serve mobile users, and much more.

By moving more business to the web, you can reduce service and transaction costs while extending your reach and improving your customers' experience and perception of your organisation.

CMS ebook  CMS Infographic  CMS Webinar

CMS Integration  CMS Features  CMS GOSS ICM v10

"We love the flexibility of GOSS iCM. The system is very good for maintaining governance across a large site."

Wendy Pain, Web Services Manager, North Yorkshire County Council

Content Management Benefits

Benefits to your customersBenefits to your organisation
Enjoyable web experienceSecure, scalable and auditable
Easy navigation and searchEasily manage websites
Complete transactions onlineStay in control of content
Save time and moneyDo more business online
Mobile readyReduce service delivery cost

Example websites

Content Management ACAS  Content Management Berkeley  Content Management Brittany Ferries  Content Management Basildon

Content Management Hillingdon  Content Management UCA  Content Management Gloucestershire  Content Management Met Office

Content Management Key Features

Core features of GOSS iCM includeOptional modules for GOSS iCM include

Ease of Use: User-friendly interface for people to upload and manage content

Templates: Quickly create new sites and pages with templates that are geared to users' needs

Widgets: Easily add polls, forms,images, code snippets, social media plugins and more

Search Engine Optimisation: Wide range of SEO features including tagging, URLs and breadcrumbs

Workflow: Stay in control with automated approvals process for new content

Security: Robust security features to create intranets and extranets and lock down content editing

Analytics: Track visitors, conversions, referral sources, journeys and more

GOSS Commerce A complete commerce solution for 24/7 online sales

GOSS Mobile Web Optimise websites and web content for access via mobile devices

GOSS LiveChat Deliver personalised help online for an enhanced customer experience

GOSS Advanced Search Help customers to find the information they need, quickly and effectively

GOSS Forms Expert Powerful, user-friendly data gathering for online self-service

GOSS Digital Marketing Tools and dashboards for successful, cost effective marketing campaigns

GOSS Social Media Engage and interact with your online community

Manage multiple content management roles

  • Administrators - will love the powerful and flexible ability to manage a website in full from a high level.
  • Content contributors - will love the ease of adding and amending articles.
  • Developers - will love the ability to implement technical changes to enhance functionality.
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Explore client case studies

acas  Virgin Trains  South West Water  Nottingham City Council  BBC  Make It Sunderland  Bury Council  North Lanarkshire Council  North Yorkshire County Council  University of the Creative Arts  South Tyneside Homes  Brittany Ferries  Met Office  Gloucestershire County Council  Berkeley Group  South Tyneside Council  Basildon Borough Council  HSCIC  Craven District Council  North Yorkshire Police  

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