Improve your web experience
As your website becomes critical to the success of your business, you need it to provide the best possible customer experience. That means making it easy to navigate and search, as well as delivering the services and capabilities that today's web users demand.
A modern Content Management System (CMS) is the key to delivering feature-rich websites that are easy for content creators, administrators and customers to use. With a powerful engine at its core, your website can do whatever you need it to do: deliver information, provide self-service, handle transactions, run digital marketing campaigns, serve mobile users, and much more.
By moving more business to the web, you can reduce service and transaction costs while extending your reach and improving your customers' experience and perception of your organisation.
"We love the flexibility of GOSS iCM. The system is very good for maintaining governance across a large site."
Wendy Pain, Web Services Manager, North Yorkshire County Council
Content Management Benefits
|Benefits to your customers||Benefits to your organisation|
|Enjoyable web experience||Secure, scalable and auditable|
|Easy navigation and search||Easily manage websites|
|Complete transactions online||Stay in control of content|
|Save time and money||Do more business online|
|Mobile ready||Reduce service delivery cost|
Content Management Key Features
|Core features of GOSS iCM include||Optional modules for GOSS iCM include|
Ease of Use: User-friendly interface for people to upload and manage content
Templates: Quickly create new sites and pages with templates that are geared to users' needs
Widgets: Easily add polls, forms,images, code snippets, social media plugins and more
Search Engine Optimisation: Wide range of SEO features including tagging, URLs and breadcrumbs
Workflow: Stay in control with automated approvals process for new content
Security: Robust security features to create intranets and extranets and lock down content editing
Analytics: Track visitors, conversions, referral sources, journeys and more
GOSS Commerce A complete commerce solution for 24/7 online sales
GOSS Mobile Web Optimise websites and web content for access via mobile devices
GOSS LiveChat Deliver personalised help online for an enhanced customer experience
GOSS Advanced Search Help customers to find the information they need, quickly and effectively
GOSS Forms Expert Powerful, user-friendly data gathering for online self-service
GOSS Digital Marketing Tools and dashboards for successful, cost effective marketing campaigns
GOSS Social Media Engage and interact with your online community
Manage multiple content management roles
- Administrators - will love the powerful and flexible ability to manage a website in full from a high level.
- Content contributors - will love the ease of adding and amending articles.
- Developers - will love the ability to implement technical changes to enhance functionality.