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GOSS iCM Training Room Requirements

A room equipped with a projector or large screen TV. One PC per trainee with access to a web browser (to view and use iCM and your site) must be provided.

Image representing GOSS iCM Training Room Requirements

Browser

The minimum version of Internet Explorer Version supported is IE9.0 minimum for iCM Writer and Editor courses.  Courses containing elements of forms branching and validation will require IE10 or above, or ideally the latest version of Chrome/chromium or Firefox.  iCM 10 requirements

Pre-training day checks

Log in and confirm that a user can add, edit and delete an article (including a heading, article introduction, and some article text. Make sure that you can view the tab and WYSIWYG editors). Contact your project administrator or GOSS technical support if you are unable to carry out this task.

Proxy Server

If the site is being accessed via a proxy server, ensure that the URL for iCM is passed as an exception, so that the correct dynamic pages will be served to the user.

User Access

Consideration for the user permissions for those taking part in the training could have a major impact on the above as already mentioned. Please consider non-admin privileged users.

  • For some courses, remote access MUST be provided to ensure that the server is ready prior to the training being carried out.
  • If any of the pre-training day checks are not carried out - it may result in a delayed start to the training or indeed the cancellation or rescheduling of the training which may incur additional costs.

 

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