Resources

Free Public Sector technology best practice

Browse, download and watch free resources covering best practice, industry trends and the latest technology.

Whitepapers

Channel Shift Whitepaper
Choosing the right CMS
Making the Most of Mobile
The GOSS Good Intranets Guide

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Reports

Digital Self-Service Survey 2016
Digital Self-Service Survey 2015
Channel Shift Strategies Report 2015
Channel Shift Strategies Report 2013
Public Sector Social Media Survey 2013

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Events

User Group: London Feb 2016
User Group: Sunderland Feb 2016
User Group: Glasgow Feb 2016
Webinar: GOSS iCM technical improvements
Webinar: What's new in GOSS iCM
Webinar: Business Process Management

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Brochures

Self-Service Platform Brochure
Six Steps to Channel Shift Success Brochure
Public Sector CMS Brochure
NHS, Health and Social Care Brochure
Travel Technology Brochure

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Case Studies

Basildon Borough Council
Berkeley Group
Brittany Ferries
Colchester Borough Council
City of Wolverhampton Council
Craven District Council
Dorset for you shared service
Dorset for you personalised services
Dorset for you mobile web
Gloucestershire County Council
Harrow Council
NHS Digital
Mendip District Council
Mendip District Council Capita integration
Met Office
Moat
North Lanarkshire Council
North Yorkshire County Council new website
North Yorkshire County Council hosting
Stirling Council
Virgin Trains
West Lothian

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Datasheets

Analytics
Business Process Mapping
Commerce
Content Management
Digital Marketing
Forms Expert
GuideME
HolidayWall
Hosting
Integration
Intranets
LiveChat
Mobile Web
Persona Development
Senior Management Engagement Workshop
Self-Serve
Service Analysis Tool
SmartFAQ
Social Media
Super Search
Training
TravelPlanner
User Centred Design

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