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Reports

GOSS reports address the big issues for developing online and channel strategy.

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To download a report, simple click the link below.

Public Sector organisations getting more realistic in bid to move services online.
The public sector aims to increase digital self-service delivery by 140% within the next three years - how does your organisation compare?
Digital Self-Service Survey 2015
Digital Self-Service could save each public sector organisation £8.5m over the next 3 year.

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