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Award-winning ferry operator, Caledonian MacBrayne (CalMac), is sailing closer to delivering the ultimate online customer experience after appointing GOSS Interactive to deliver its new website.
In 2015 over 80 Local Authorities who have their websites powered by GOSS iCM (intelligent Content Management) had their excellence performance recognised in the Socitm Better Connected 2015 report.
GOSS Interactive have launched a new version of their market-leading software to deliver web content management and customer self-service platforms to many public and private sector organisations, GOSS iCM 10.0.2.0.
The public sector is aiming to save more than £5bn collectively in 2015 by shifting transactions to lower-cost online channels including web, mobile and social media.
It is easy to share forms via the GOSS Self-Service Platform Community. This example by West Berkshire Council could save each local authority £13,000 annually on one service.
GOSS is celebrating being shortlisted as a finalist in the Best Technological Innovation category at the 2014 Travolution Awards.
​Plymouth-based GOSS Interactive is leading the drive to develop digital skills for the South West for young people.
A new self-service portal developed by GOSS Interactive to help local authorities accelerate channel shift services will be launched at the Building Perfect Council Websites 2014 event in Birmingham.
Five critical weaknesses are seriously compromising the success of channel shift initiatives for the UK's 433 local authorities. We list them and suggest some solutions.
Plymouth based GOSS Interactive, one of the UK's leading provider of Web Content Management systems, hosted a regional meeting of the UK Digital SkillsTaskforce chaired by TV celebrity Maggie Philbin.
GOSS iCM (intelligent Content Management) has had an upgrade to version 10.0.1.0.
In this fifth part of using social media for digital marketing, I will look at managing risks.

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