News and blog
The latest GOSS updates, client successes, and industry news.
GOSS Digital Platform for St Helens Borough Council
St Helens Borough Council choose the GOSS Digital Platform to deliver new a range of digital and online services to their citizens.
Preston City Council improves reliability and accessibility with new web content platform
A new website CMS - including an intuitive forms package - has helped Preston City Council improve its online service access for residents, and its back office efficiency.
London Borough of Barking and Dagenham helps save countless lives with a dedicated portal for isolated and vulnerable residents
A residents' COVID-19 assistance portal built using the GOSS Digital Platform has helped Barking and Dagenham council identify and provide help to its most isolated and vulnerable residents in record time.
GOSS deliver a professional service - 98% of GOSS clients agree
Discover how GOSS clients have rated us in our latest annual client survey.
Dumfries and Galloway deliver new integrated online support services to their residents and business amid the COVID-19 pandemic
Dumfries and Galloway Council release new pandemic-based services to support their citizens during the COVID-19 pandemic.
New dashboards keep track of vulnerable citizens' support requests during Coronavirus lockdown
Brand new Coronavirus dashboards have been developed to help GOSS Users keep track of those requiring help during the pandemic.
Vital Coronavirus services added to GOSS Community Library
New digital services added to GOSS Community Library, including vital services to help vulnerable citizens during the Coronavirus lockdown.
Antrim and Newtownabbey Borough Council slashes call volumes in half with a new self-serve platform
A suite of self-serve, case management, booking, performance, and live chat tools has helped Antrim and Newtownabbey Borough Council revolutionise its customer service and boost back-office efficiency.
Plymouth Online Directory helps ease the pressure on critical services with a new website platform
Migrating its website to the GOSS Digital Platform has enabled Plymouth Online Directory to ease the pressure on health, social, and wellbeing programmes.
Lessons for digital transformation - It's all about mastering the basics
Our latest annual survey shows that digital self-service continues to evolve, albeit slowly. But there are signs of hope as the public sector adapts to a constantly changing digital world.
New self-service platform delivers a 75% reduction in costs to serve the customers of Powys County Council
A new website using the GOSS Digital Platform has increased levels of online self-service, driven up satisfaction, and freed up more time for valuable, customer-facing services.
Getting to grips with the new accessibility regulations
We take you through the new Public Sector website and mobile application accessibility regulations to find out what your organisation needs to be doing.