Powered by GOSS Case Manager technology, GOSS SAR (subject access request) ensures data access requests made by your customers are efficiently managed and actioned to guarantee customers receive their data in a timely and easy-to-access way. With this no-code product, your organisation can feel confident in knowing that configurable workflows and processes will help automate notifications to the customer via their 'MyAccount' profile and provide them with updates on the progress of their requests.
GOSS SAR, also enables your organisation to effectively manage requests internally, providing the ability to query teams handling requests for progress updates. What's more with this product obligations to meet GDPR requirements can be supported using pre-built reports to enable clear transparency and improved data analysis.
Features & Benefits
Provide public information to customers
Enable your customers to gain access to the information your hold about them in a swift and hassle-free way.
Enable customer tracking of requests
Help customers keep track of their SARs with the GOSS 'MyAccount' portal.
Centrally manage requests
Provide your organisation with the ability to centrally manage SARs and allocate tasks to specific teams.
Support GDPR compliance
Ensure the data being handled is done so in a compliant way and supports GDPR obligations.
Use dashboards to report performance
Monitor and manage customers' SAR statistics and numbers with reporting dashboards.
No technical knowledge required
Enable your organisation to rapidly deploy a this no-code, out-of-the-box SAR management product.