Easy to use online forms are vital for creating a first-class user experience as well as reducing your service delivery costs.
Over-complicated and poorly-functioning inefficient forms will cause site visitors to drop off and deprive you of valuable business or information, as well as increasing your service delivery costs.
Providing easy-to-use online forms can improve customer satisfaction and significantly reduce your cost of service delivery. Enabling services to be started and completed online increases take-up, reduces waste and delivers channel shift for your organisation.
GOSS offer a complete range of forms training courses that build in technical understanding. Investing in this training can help your delegates learn all of the the skills and knowledge needed, to fully utilise the forms functionality, within the GOSS Digital Platform.