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Hackney. Sharing the love.
We have been busy little bees here at GOSS. Before Christmas we were all excited to be undertaking the preliminary research and kick off meetings for the all new Love Hackney destination website.
Web forms best practice to Transform User Experience
Delivering services online is at the heart of many companies and organisations and Customer expectations are continuing to be led by larger websites.
Festive Fun at the first ever GOSS Children's Christmas Party
On Saturday, GOSS held its first ever Christmas party for employees and their children.
Love Hackney. The beginning of something special? We think so.
We're all excited here at GOSS as we are lucky enough to have won the contract to create the all new Destination Hackney website. Our exciting challenge is to capture the essence of the borough and make every inch of it accessible, inspirational, fresh, social and cutting edge.
Halloween SpooOOOOktacular 2016
GOSS staff had loads of fun at this year's Halloween Spooktacular! The offices and the staff were all dressed for the occasion.
Keeping Your Digital Self-Service Information Up To Date
In order for businesses to deliver increasing value to their customers, they need to understand the customer's needs while offering them a complete digital user experience.
Getting Your Digital Self-Service To Meet Expectations
When a business is providing a complete online user experience for their customers, getting the digital self-service platforms to the necessary level of integration is a major objective in improving customer satisfaction.
New To Digital Self Service? 5 Topics You Should Consider
Introducing digital self-service platforms across your systems can be a daunting task, but it needn't be. There will undoubtedly be areas where you'll need help and support—especially when integrating them across multiple devices, but going back to basics, we can look at some topics to get your initial questions answered.
Make Sure Your Customers Don't Miss The Human Touch
In these digital days where everything the consumer needs is on demand, streamed and instantly available, companies are continually looking into ways to ensure the digital user experience for their customers meets ever growing expectations.
Dramatic rate of change expected for public sector
Digital Self-Service in the Public Sector 2016, one of the UK's largest surveys of its kind, demonstrates the dramatic rate of change expected within public sector online service delivery by 2019.

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