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Basic Take-up Help: Preparing for GOSS iCM

Training to help staff become confident assisting customers with Digital services or transitioning their job onto a digital platform


As your workplace moves more and more online, you may feel a little left behind compared to new recruits who've grown up familiar with this sort of technology.  To help you keep up and be confident assisting customers who also might be unfamiliar with 'Digital, GOSS have joined with [your council/organisation] to bring you this straightforward Digital skills course. 

You can either bring your own tablet, laptop or phone, or use one of our computers and we'll show you how to:

  • Access the web using the common features of a browser
  • Navigate around the internet
  • Find information
  • Understand basic web 'jargon'

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