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Self Service features

My Account
Provide customers with a single 'personalised' place to register, request, track and update all their transactions and account information.
Assisted Service
Allow call centre staff to assist the 9,000,000 UK customers who need help to access and complete online transactions.
Create and implement sophisticated, effective forms via a user-friendly drag-and-drop interface. Import and customise forms quickly.
Business Process Management
Analyse, redesign and deliver your business processes for a digital and 'mobile-enabled' world
Out-of-the-box integration is now possible with your wider systems environment, seamlessly linking a wide variety of applications and services.
Dashboards showing real-time savings to track the success of your digital transformation. Share real-time data with staff and customers.
Expert online help - just when your customers need it

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