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Benefits for customers

Assisted Service 2GOSS Content Management (GOSS iCM) delivers highly engaging responsive websites for your customers that deliver great design and transactive services desktop, tablet and mobile. Customers can access your website 24/7, easily find information on all your popular 'top-task' services with intuitive navigation as well as transact with your organisation simply and securely. GOSS Content Management enables you to deliver a personalised web experience for your customers to ensure that your website becomes the channel of choice with increased customer service and reduced costs.

  • Award-winning user experience with great design
  • Responsive designs across all devices; mobile, tablet and desktop
  • 24/7 access to personalised content for increased engagement
  • Easily to complete top-tasks on any device
  • Quickly access relevant information
  • View local services on any mobile device with smart maps and GPS usage
  • Engage with rich media including video and social media

GOSS Content Management (GOSS iCM) delivers intuitive content publishing for your staff, with flexible management of media to deliver great creative design and engaging websites. GOSS Content Management comes with WYSIWYG editing so that non-technical users can be up an running quickly and training costs are kept to the minimum. The out-of-the-box templates, forms and integration ensure that GOSS Content Management is also a great tool for your technical teams and developers who love the open API's and highly flexible development environments and ease of customising.

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