Online customer portal for increasing self-service
Provide customers with a single 'personalised' place to register, request, track and update all their transactions and account information quickly and intuitively.
MyAccount - Online Customer Portal is used by your residents, businesses, landlords and other parties to access a range of services including Council Tax, Benefits, Licencing, Parking, Waste, Libraries, Schools etc.
MyAccount - Online Customer Portal can provide a single view of information from multiple back-end systems. This enables customers to maintain a single point of contact and maximises your 'tell us once' and 'one and done' delivery strategy. Customers can log-in to their personalised account with a secure single sign-on for seamless access all the services close to them, 24/7, on any device, significantly reducing avoidable contact.