Website accessibility
Building and maintaining an accessible PC and mobile website
Websites are also the most cost effective channel. Serving a customer online can be up to 87% cheaper than by phone. GOSS take a partnership approach to building websites and gain a deep understanding of the challenges and needs of each business. We then provide a tailored solution that will help deliver an engaging web experience for your customers.
End-to-end solution
GOSS can offer a total web services solution including:
- Business requirement and specification development
- Design that includes user journey planning and maintains brand consistency
- Build, 3rd party integrations and content migration
- Mobile webpage presentation
- Mature Web Content Management product and active Community of users
- Hosting and Disaster Recovery to give sites security and resilience
- Project Management using either PRINCE2 or SCRUM
- Digital Marketing to ensure your website is found, promoted and disseminated
- Channel Shift Savings and Channel Shift strategies for your web channel
Content provision
A full range of content types can be published on GOSS built websites. This helps keep your site engaging and provides the information needed by consumers.
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Social media for digital marketing - Increase Awareness
Social media has massive potential but its scale can be overwhelming. However, once you have defined your strategy and have an idea of what you are looking to achieve, there is possibly no tool more powerful than social media.
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GOSS utilising open source technology to deliver semantically enhanced content.
GOSS utilising open source technology
GOSS Interactive is the first UK based commercial Web Content Management vendor to sign a contract with the Interactive Knowledge Stack (IKS) project based in Austria. The Project, part-funded by the European Commission, seeks to provide an open source technology platform for semantically enhanced content for the global market.
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Using Inlines for Social Media sharing
Get your content out there
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Virgin Trains - Driving internal communications
Virgin Trains - Driving internal communication
Using GOSS iCM to enable an internal communications revolution for office and remote workers
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Brittany Ferries map / faceted search
Map based holiday search with great features
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Visit Swansea Bay website and use of Social Media
Twitter, Facebook, Delicious, Flickr
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Mobile website strategy for customer engagement
As more users adopt mobile devices it is important for businesses to understand mobile website usage and customer requirements, which may be similar to your PC website.
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Third sector digital communications and social media survey July 2011
In partnership with GOSS Interactive, Aspire Knowledge has conducted a survey of charities to benchmark social media and digital communications usage.
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5 ways to optimise charity websites to reduce donor acquisition costs
An optimised and efficient charity website will ensure visitors are more likely to find your site, increase the likelihood of donations as well as reducing the cost of processing donations.
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8 Things to consider when starting a WCM project - A best practice guide
When starting a project to up-grade or replace a Web Content Management system, there are several factors to consider before drawing up an specifications. Looking at the bigger picture before diving into the detail can save your organisation time and money in the long run.
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Commissioning a Website and Web Content Management system - A best practice guide
Creating or overhauling a website or intranet can be an arduous task, which is addressed in this white paper.
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Web Content Management - A best practice guide for local authorities
Learning from best practice is important in all industries. Adopting an approach that reflects, re-evaluates and responds to excellent web experiences in the public and private sectors can result in a much improved online offering.
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Intranets
Improve internal communications, workflow and information all controlled via a Web 2.0 intranet.
