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Support

The GOSS approach to support is putting you first. We are firm believers in continuous business relationships; supporting you every step of the way, in any way we can, to whatever level you require.

We are specialists in offering knowledge and skills transfer, impressive service level agreements and post project client support. When you determine the level of input that best suits your operation, be it an occasional enquiry during business hours or full out-of-hours assistance, we will adapt to meet these demands.

  • Support Troubleshooter - Smart FAQ

    Do you have a question or a problem? Search the FAQ.

  • Documentation - GOSS iCM Manuals

    Training manuals for all users - administrators, content contributors and developers.

  • Support Channels - Ways to get help

    Our range of support methods are designed to meet your needs. All our staff are well trained, responsive and UK based. We employ innovative systems that enhance traditional support methods, including online collaborative tools. Our online system that lets clients raise tickets and see their progress in real time as they are resolved.