Socitm, the Society of IT Managers in the public sector, publish the annual Better Connected 2012 report into the quality and performance of l0433 ocal authority websites.
West Berkshire Council, who have their websites powered by GOSS iCM (intelligent Content Management), were mentioned by the reviewers for their excellent website and search functionality,
"Overall, the site is really good - the design of the site is also good - making it easy to use. It is a quick and easy to use site, with good information and helpful online services. Special note of the search and find my nearest features on this site needs to be made. Users can enter a postcode to get location based information, or a search term. And it just seems to work - great. The find my nearest is also good to use. Lots of information, neatly presented - loved it.
- [School term dates] "Really simple to find - lots of clear information an clearly labelled.
- [Applying for a job] "Really liked this section of the site. It was still easy and quick to get to the key information I was searching for."
Phil Rumens, Web Development Manager, West Berkshire Council added:
"We are really pleased with receiving 3 stars in Socitm Better Connected 2012, in recognition for our well designed and functioning website. The Council aims to put our customers at the centre of our organisation. Providing services online is an efficient way to deliver better customer centric services and avoids wasted time and money."
Phil Rumens (left), Web Development Manager, West Berkshire Council delights in being presented a 3 star plaque by Ali Reid, Business Development Manager at GOSS Interactive.
Rob McCarthy, CEO, GOSS Interactive adds,
"It is great to see West Berkshire Council's website recognised for the hard work that the team have put in to make it a successful and customer focused website. As experts in facilitating digital strategy for organisations, GOSS is able to provide a full service for councils who want to improve their online channel strategy and provide more services whilst reducing costs. GOSS Interactive is already helping our clients deliver their future digital strategy, including mobile websites, in preparation for Better Connected 2013."
GOSS Interactive have been delivering GOSS iCM Web Content Management and website publishing software for over 10 years. Today it is in use by major corporations and public sector organisations where it is the market leader in use by over 50 of the 433 UK local authorities.
In the report, over 65% of GOSS clients have been rated amongst the highest in the country with a further 28% maintaining their previous good scores.