Socitm, the Society of IT Managers in the public sector, publish the annual Better Connected 2012 report into the quality and performance of local authority websites.
"The 'Mole Valley and Me' find-my-nearest function has an excellent and wide range of information relevant to any specific address or location and can display this on a map. This access route then links to any tasks which my be available. An excellent implementation".
"This site was a joy to use. The display is attractive and the content is generally clear and informative".
The reviewers also highlighted the Mole Valley District Council as a good example of providing a facility for planning applications, "Very efficient online planning application service"and on the ability to find out rubbish collection days as "Easy to find the good quality information".
Darren Mepham, Chief Executive, Mole Valley District Council added:
"We are really pleased that Mole Valley District Council's website has been recognised as 3 star in Better Connected 2012 for the excellent quality and efficiency of our online services. Working with our partners GOSS Interactive, we have been able to deliver improved services for our community whilst reducing costs".
Darren Mepham, Chief Executive, Mole Valley District Council (centre), together with Louise Bircher, Customer Services and Communications Manager (left) and Richard Creagh, Web Design and Application Support Analyst (right) delight in being presented a 3 star Better Connected 2012 plaque.
Rob McCarthy, CEO, GOSS Interactive adds,
"It is great to see the Mole Valley District Council website recognised for the hard work that the team have put in to make it a successful and customer focused website. As experts in facilitating digital strategy for organisations, GOSS is able to provide a full service for councils who want to improve their online channel strategy and provide more services whilst reducing costs. GOSS Interactive is already helping our clients deliver their future digital strategy, including mobile websites, in preparation for Better Connected 2013."
GOSS Interactive have been delivering GOSS iCM Web Content Management and website publishing software for over 10 years. Today it is in use by major corporations and public sector organisations where it is the market leader in use by over 50 of the 433 UK local authorities.
In the report, over 65% of GOSS clients have been rated amongst the highest in the country with a further 28% maintaining their previous good scores.