Public Sector organisations are ideally placed to take advantage of the efficiencies offered by online solutions. The online channel, by far, offers the best value for delivering services and information. Streamlining the online efficiency of your organisation can significantly reduce administration costs.
This report outlines the use of Digital Communications and Social Media in the Public Sector, it looks at budgets as well as processes and how activity is measured. It includes numerous examples of best practice and other resources for further research as well as the following:
- Profile of respondents
- Profile of current digital use
- Organisation's interest in digital engagement and social media
- Social media policies and guidelines
- Social media channels
- Effectiveness and usefulness of social media
- Learning from other organisations and people
- Sharing own best practice
- Improving use of social media and digital engagement tools
- Efficiency savings
Download your copy now
