User Groups are a great way to meet with other clients and share experiences and ideas. Many strong relationships are formed at User Groups and often these lead to shared projects and community activity.
Date
22nd September 2011
Expected timings
0930 Registration
1000 First session starts
1630 End
Location
Kindly hosted by Virgin Trains at:
Virgin Trains Training Academy, Tatton House, Crewe Business Park, Crewe, CW1 6ZD
Venue phone number 01270 500099
Directions to Tatton House [1Mb]
Agenda
| Agenda |
| Product roadmap |
| Using UserVoice to drive GOSS iCM enhancements |
| Allowing customers to track processes and manage this in GOSS iCM |
| Using LiveChat to engage and channel shift |
| New Client work |
| Google Analytics - what you should measure |
| What's new in support and Smart FAQs |
| Extending forms - Solr search, address look-up and geo-positioning |
| E-Commerce and forms payment and actions |
| Mobile strategy - apps, mobile style sheets or sub-sites |
Registration
Registration is now closed.
Local accommodation
- Ramada Encore, Crewe opposite venue
- Travelodge Crewe
- Hunters Lodge
- Crewe Arms Hotel
- Ramada, Crewe (Macon Way)
- Crewe Hall
