GOSS can help reduce the administrative and cost burden whilst improving fundraising and service delivery efficiency.
Donation collection
- Using online forms that automatically create "just giving" pages and ensue Gift Aid collection is maximised.
- Ensuring Direct Debit mandates can be processed online and tie into back office systems.
Providing services and information online
- Improve findability and content search. Search and Find video
- ezines
- e-Newsletters
- News
- Moving contact centres to online chat
Engaging with donors
- Blogs, forums, social networking
- Personalised content
- Sophisticated marketing tools
- Digital marketing
Staff costs
Channel shift from face-to-face and phone channels to online, and make efficiency savings of up to 95% on service delivery.
Volunteer management
- Recruit new volunteers with meaningful online marketing and simple sign-up forms.
- Manage existing ones with secure areas of your website and Volunteer Relationship Management (VRM) integration.
- Use volunteer crown sourcing techniques for discrete projects.
Shared services
Promoting and delivering shared services can dramatically improve efficiencies, GOSS promote this amongst their Community.
Brand consistency
Ensure a consistent brand and tone across all your online channels.
GOSS clients
GOSS work with a number of charities, 3rd Sector, and other not for profit organisations including UK Film Council, YouthNet ACAS, Social Services Improvement Agency and Poole housing. GOSS also work with over 45 Local Authorities who engage with sections of society via sub-sites such as North Yorkshire County Council's Gimi website for young people.
"YouthNet is the UK's leading online charity, providing advice, information and support to young people aged 16 to 25. Engaging with them in a medium they are comfortable with and actively use is vitally important to us being able to deliver on our mission.
GOSS delivered an effective and cost efficient solution that enables us to easily and simply create and manage web content, whilst providing Web 2.0 engagement tools and ongoing support." Oliver Wood, Technical Director, YouthNet UK
