Brittany Ferries - Come and book on-line, it's worth it!

Brittany Ferries are a market leader in the travel industry West of Dover Straits, carrying 50 % of all UK passengers travelling to France and Spain. They are also one of the largest tour operators specialising in self-drive holidays to France and Spain, with over 2000 self-catering units plus an extensive hotel programme.

Brittany Ferries have several distribution channels, including tour operators, travel agents, and directly to the public. They have an online booking facility that enhances all these channels.

Client Requirements

Brittany Ferries required a more cost effective system to enhance their web presence and booking facilities. They selected GOSS to provide an integrated system, which included:

• Content Management
• Application integration
• Online booking facility
• Fully managed hosting and disaster recovery
• Ongoing monitoring and support
• One supplier, one solution

Client Testimonial

"The main benefit of course to our customers is that they can contact us at any time to obtain a quote or make a booking. The cost of taking a booking online is less than half the cost of taking a booking through our call centre, especially for holiday bookings.

The cost of the services provided by GOSS delivers tremendous value for money. We have developed a very close working relationship with GOSS over the years and we are very confident in the services provided by GOSS that they will be able to maintain those services, meet our requirements and we fully expect to continue our very successful relationship"

Steve James, Sales Director at Brittany Ferries on the benefits of using the GOSS iCM software to power the Brittany Ferries Website