These posts come from GOSS experts and cover a wide range of topics including:
- Digital marketing
- Online trends
- Technical view points
- Website reviews and best practice
- Social media tips
Using Forms to Transform User Experience
It is easy to share forms via the GOSS Forms & Process Community. This example by West Berkshire Council could save each local authority £13,000 annually on one service.
After launching the GOSS Forms & Process Platform at the Socitm Building Perfect Council Websites event earlier this month, we held a workshop in Bristol to show some of our clients how its features can be used to deliver improved services, Channel Shift and cost savings.
At the Socitm Building Perfect Council Websites 2014 event, Dave Witts, Transformation Practitioner and Rob McCarthy, CEO at GOSS hosted an interactive presentation on how local authorities can accelerate Channel Shift.
Five critical weaknesses are seriously compromising the success of channel shift initiatives for the UK's 433 local authorities. We list them and suggest some solutions.