Search tasks fail with: 'failed to acquire the search update lock'

Why do my Search Refresh or Search Index iCM tasks fail with the message: 'failed to acquire the search update lock'?

This is usually caused by temporary lock files that have not deleted following the previous running of the task.

To resolve this delete any ".lck" files from the media directory.  Your media directory will be specified on the "website setting page" in the iCM Autoconfig tool.

If you continue to get this error message after removing any ".lck" files from the media directory please raise a ticket so we can investigate the error further.  

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