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• Learning from Socitm Better Connected 2012
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• Search and find - a user centric approach to customer satisfaction
• Customer Experience Management, digital content and SEO
• The Importance of Social Media ROI
• How Government spending cuts are driving online innovation
• The CloudStore - A silver lining of opportunity
• GOSS clients score very highly in Government web report
• Customer Experience Management the key to web strategy in 2012
• Question: When does a support query become a training need?
• Harnessing the power of the social media buying cycle
• Tips for using social media to increase university applications
• How to launch, promote and optimise your new website
• Share and enjoy (terms and conditions apply)
• 7 reasons why universities need to invest in the mobile web
• Re-using web content and copyright
• Public Sector Digital Engagement and Social Media
• Public Sector Digital Engagement and Social Media infographic
• EU Cookie directive and Google Analytics - practical advice for implementation
• Defining your website structure and user journeys
• Conducting a website review presentation
• Understanding your top tasks
• Halloween Fancy Dress
• Conducting a website content audit
• Mobile Website Strategy presentation
• Understanding your website users
• Mobile website user journeys to build customer relationships
• Mobile website delivery options
• Mobile website accessibility - ensuring access to services and information for digital inclusion
• How dynamic partnerships will be a necessity to local authorities' web channel strategy
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News Archive

• Page last modified: 13/05/2011

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