Web Content Management - A best practice guide for local authorities

Learning from best practice is important in all industries. Adopting an approach that reflects, re-evaluates and responds to excellent web experiences in the public and private sectors can result in a much improved online offering.

Over the course of delivering web solutions for 10 years to numerous councils, GOSS Interactive has recognised the constant challenge local authority's face when it comes to creating and maintaining their websites. There are over 400 councils in the UK, and a broad spectrum of website performance. With such a high volume of content and functionality to provide, this is hardly surprising.

Table of contents

Introduction
Finding your way
Concentrate on the core, but not only the core....
Keeping it real
Connecting with the people
The Web 2.0 generation
Top tips to best practice