GOSS launches 'Intelligent Business'

Leading UK based Internet software and services provider, GOSS has launched a new brand, product and solutions set.

GOSS launches 'Intelligent Business'...
...Serving human and digital customers through intelligent Content Management

Leading UK based Internet software and services provider, GOSS has launched a new brand, product and solutions set.

The reason? GOSS has shifted its emphasis from selling Content Management (CM) product, to providing online business solutions that meet and exceed the needs and requirements of our public and commercial sector clients.

Each GOSS solution has the powerful intelligent Content Management (iCM) technology at its core, managing digital content, knowledge and assets in centralised repositories, stored in industry standard databases.

The iCM system is incredibly easy to use, contributors and editors do not have to concern themselves with technology. iCM will dynamically and systematically provide output to what GOSS calls a Customer Interaction Point (CIP); This is the point at which human viewers communicate with the business via any digital device, or equally as important, the point at which a third party application/web service interacts or transacts with the business - and so hatched the concept of 'human' and 'digital' customers.

iCM is designed to sit at the core of online business processes and through its efficient architecture will automatically provide interaction with client's human and digital customers through a range of browsers including the web, iDTV, and mobile devices. iCM has an extremely robust and scalable architecture designed to provide the engine to power what GOSS terms as 'Intelligent Business'.

Intelligent Business is all about:

• Efficiency, and doing business online, which is focused on both human and digital customers
• Rapid return on investment, profit and competitive edge
• Providing information that is accessible to your customers
• Complying with both business and industry requirements and standards

The end result of Intelligent Business is successful engagement with end-user customers and real returns. GOSS has introduced the concept of human and digital customers because we believe that both are equally important and hold the key to future business success.

"Intelligent Business is our key innovation and focus. GOSS have been successfully developing online solutions that reap large returns for our clients for over five years and are very good at it", said Richard George, Managing Director of GOSS. "Our CM product had always done what it said on the tin, but we now offer real added value by extending our product with pre-built industry or business solutions that provide rapid deployment capability and enable our clients to quickly achieve competitive edge."